
Section I: Overview and Scope
Section I, page ManageUPS CIO User Guide
6
TERMINOLOGY BASES
If you are already familiar with BMS, BIS or NMS type management
systems, you likely have an understanding of the methods, key concepts
and specific terminology associated with these systems.
While the various management systems referenced use structural
elements that are functionally similar across systems, specific
terminology may differ.
The ManageUPS system and related documentation (including this User
Guide) make use of concepts and terminology from internationally
accepted sources that provide standardized frameworks for the topic of
infrastructure management:
ISO/IEC 7498-4 – OSI (Open Systems Interconnection)
Basic Reference Model, Part 4, Management framework.
ITIL (IT Infrastructure Library) developed and published by
the UK OGC (Office of Government Commerce):
Service Support (2000) ISBN 0113300158
ICT Infrastructure Management (2002) ISBN 0113308655
IETF Standards 16 (SNMPv1) and 62(SNMPv3) covering the Network
Management Framework.
ISO 16484-5 /ANSI/ASHRAE 135-2004 & CEN TC 247 -- BACnet – A data
communication protocol for Building Automation and Control Networks.
Generally, the ISO/IEC 7498 and ITIL references give us concepts and
terminology for the activity, focus and “best practice” of ICT systems
infrastructure management
The IETF/SNMP references give us terminology and concepts for the
Agent / Manager elements of the ManageUPS system
The ISO 16484 reference helps illustrate the similarities and differences
between the more established management framework of the ICT
community and the emerging standard management framework of the
building automation and control community.
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